Objectifs This course provides a survey of the social, organizational, and technical concepts and issues involved in designing, developing, deploying, and evaluating software systems supporting cooperation and coordination in organizations. Programme 6understanding the most important research traditions and problem statements within the field -conducting observation work -identifying collaborative practices -incorporating insights from observation work into system design -coordinating participatory design sessions -discussing concepts in the field of computersupported cooperative work (coordination, cooperation, collaborative mechanisms and artefacts, practice-based computing, design case study, awareness, knowledge sharing, heuristic evaluation, scenario-based design,...)
