• Organization of operational controlling
• Traditional budgeting (e.g. sales, production, procurement, personnel, investment, costs, earnings)
• Budgeted income statement, budgeted balance sheet
• Procurement controlling (e.g. supplier analysis, ABC analysis, portfolio concepts of procurement, XYZ analysis, procurement ratios)
• Production controlling (e.g. utility and idle cost analysis, production ratios, cost center-related target/actual comparison, operational interruption analysis)
• Marketing controlling / sales controlling (e.g. analysis of the sales program and sales channels, market and competition analyses, customer lifetime value, measurement of customer satisfaction, customer contribution margin calculation, key figures for controlling sales and distribution)
• Financial controlling (e.g. financial planning, financial forecasting, cash flow statement, financial ratios)
