• Tasks of Controlling / Distinction between Controlling and Management
• Introduction to operational, tactical and strategic planning and control
• Planning direction, planning rhythm, planning calendar
• Target/actual comparison, target/actual comparison, variance analysis
• Basic instruments of strategic controlling (e.g. SWOT analysis, standard strategies according to Porter, strategic segmentation, value chain according to Porter)
• Introduction to budgeting
• Accounting figures
• Introduction to important financial ratios (e.g. profitability, cash flow) and ratio systems (e.g. Balanced Scorecard, Du Pont Scheme)
• Benchmarking
• Introduction to reporting
• IT in controlling (e.g. Excel, databases)
