Introduction
- General conditions and success factors of modern work as a business economist / as a manager
- Information and communication, perceptions and understanding, operational action
Building Block I: Stress, Resilience and Performance
- Strains and stress (stress models: Lazarus, Siegrist etc.)
- Mindfulness and thinking patterns ("fast thinking, slow thinking")
- Dimensions of resilience (dealing with stressors, drivers and motives for performance, tension and relaxation)
- Mental health and performance
- Self-Management
- Practical exercises: Exercises and reflections on strain, stress and resilience as well as self-management in the context of task processing.
Module II: Communication, successful negotiation, managing conflicts
- Basic communication models
- Instruments and ways of communication in the operational context
- Negotiations - goals, participants and phases in negotiations
- Forms of conflicts and approaches to conflict resolution including "prevention".
- Practical exercises: Negotiation talks and conflict talks in the context of task processing.
Module III: Cooperation in groups and teamwork
- Cooperation in the group and work in the team
- Roles and functions in the team
- Rules and interactions in the team
- Methodical and social competence in teamwork
- Practical exercises: Exercises and reflections on collaboration in the context of task processing.
Module IV: Presenting in the context of lectures
- Goals and functions of presentations
- Preparation of presentations (structuring, visualization and design, sequence planning and preparatory work steps)
- Conducting presentations (delivery, body language and other behaviors, activating and engaging audience)
- Follow-up on presentations (documents and subsequent communication, secondary use of the presentation via social media, etc.)
- Practical exercises: Presenting in the context of lectures as part of the task processing.
