1. The building Quality
1.1. Modern concept of quality.
1.2. Brief History of Quality
1.3. Reasons for (economic, market position) quality
1.4. Quality Management
1.5. Quality Assurance
1.6. Quality Control
1.7. Regulatory and quality infrastructure
1.8. Standardization, Accreditation, Certification,
1.9. CE marked
2 Errors
2.1. Concept of error, fault, defect and nonconformity
2.2. Errors in the technical processes
2.3. Errors in the organization
2.4. Errors in human behavior
2.5. Result of errors
3 Causes
3.1. organizational
3.2. techniques
3.3. human
4 Quality Tools
4.1. global
4.2. partial
4.3. ISO 9000:2008, EFQM
5. Quality and Control in Construction
5.1. Quality Control Plan
5.2. Quality Plan a company
5.3. Quality Manual of a company
