| Introduction in management: management concept, managerial functions, the
managers, challenges confronting contemporary management
| Organization’s internal environment
| External environment (general and specific external environment)
| Planning
| Organizing
| Coordinating and motivating people
| Controlling and performance assessment
| Business communication (definition, objective, functions)
| Types of communication
| Communication barriers
| Conflict and conflict management
| Assertive communication
| Written business communication
| Looking for a job (CV, interview, letter of recommendation, etc.)