Addressing global challenges (such as those targeted by the UN’s Sustainable Development Goals) to achieve a better future for all demands that we apply knowledge in new and innovative ways. This module will provide students with a broad understanding of why innovation and knowledge management are so important in this endeavour and in addition will give students the skills needed to manage innovation and the resulting knowledge to address local and global corporate and social challenges.
1) Knowledge Management Basics The knowledge economy and motivational external competitive factors for Knowledge Management (KM) Knowledge - the shift from tacit towards explicit KM Perspectives, Concepts and Models Communities of Practice KM: the Organization and Cultural Implications The role of Managers in the KM System Generating-Evaluating-Sharing Knowledge Data Mining KM Metrics: Balanced Score Card, Intellectual Capital and Return on Investment (ROI)
2) Creating value: Innovation Theory and Strategies Linking the Knowledge Management System to Business Value through Innovation Invention vs Innovation Innovation perspectives, concepts and models The importance of a structured innovation strategy Competitor benchmarking Idea generation methodologies, such as TRIZ Managing innovation Disruptive technologies
3) Capturing value: Protecting your ideas; staying ahead of the curve. Trademarks, copyright and patenting issues in managing knowledge and innovation Profiting from your Intellectual Property Ethical & legal perspectives
4) Emerging trends and drivers External Crowdsourcing / Open Innovation Product servitization: The increasing demand for services instead of products Frontier Technologies
